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Embarcadero Prism to Oxygene License Migration

August 15, 2013 in non-tech, Oxygene, Prism

form Prism to Oxygene

Dear Embarcadero Prism Customers,

we want to thank you once again for choosing Oxygene for your .NET development needs in form of Embarcadero Prism.

As you might have already heard, our collaboration and reseller agreement with Embarcadero is coming to an end, and starting with our next upcoming release Oxygene for .NET will be available exclusively from us at RemObjects.

We can assure you that the product itself is alive and well, and with or without Embarcadero we are looking towards a bright future for Oxygene – on .NET and on the other platforms supported by the Oxygene language.

The end of our agreement with Embarcadero, however, means that starting with the upcoming Oxygene 6.1 release the product will stop accepting Embarcadero “Sanctuary” serial numbers, and we’ll be switching all customers over to our own unintrusive, no-nonsense licensing system.

Embarcadero Software Assurance

We do realize that many of you have purchased Software Assurance with Embarcadero in good faith that it would continue to include Prism.

Because we believe in treating our customers fairly, we have decided to fully honor any SA contracts between you and Embarcadero that have been purchased or renewed before April 22, 2013 (the date when Embarcadero announced its discontinuation of Prism) on our own dime, and you will continue to receive free updates for the remaining period of your SA from us.

In order to get you set up on our side, we kindly ask you to do two things:

  1. If you have not already done so, please make sure to register your latest XE3.2 serial numbers with us at remobjects.com/oxygene/registerserial. We will use these registrations to keep track of customers with (potentially) active SA.
  2. Please send us an email to sales@remobjects.com with details about your current SA contract, including when it was bought or renewed and when it expires. Based on this information, we’ll set you up with the appropriate Oxygene for .NET licenses in our system.

If you have active Software Assurance for RAD Studio XE3 or Prism XE3, and you have not received an XE3.2 serial number, please reach out to your contacts at Embarcadero (and feel free to include sales@remobjects.com in CC for your communication, so we can also follow up on our end) to ask them for your XE3.2 key.

We do apologize that we need to ask you for these manual steps, but unfortunately we receive no information or details about Prism users and their SA contracts from Embarcadero, so the only way we have to move you into our system you is by you contacting us.

Renewals, and/or moving to the full Oxygene Package

If you do not have Software Assurance, or your SA ends before August 23, 2013, we have attractive renewal options explicitly for Prism customers that will let you upgrade/renew to our full Oxygene package — with Oxygene for Cocoa, Oxygene for Java and of course Oxygene for .NET..

We have emailed everyone who registered their Prism serial number with us with the details for this today.

If you have not registered your serial yet, but are going to do so, we will email you once we received your registration. If you have any questions, or for some reason cannot register your serial number (maybe because you’re on Prism XE or later, which we don’t accept serials for), please just email sales@remobjects.com with your details, and we will sort you out as best as we can.

Exciting Things Ahead

We’re very excited about the things we have planned for Oxygene (and Hydrogene) moving forward. The imminent 6.1 release contains some very cool features that many of you have been asking for, including initial support for Refactoring (that we’ll build upon further going forward) and other IDE and language enhancements. And we have more exciting and more groundbreaking things planned for the rest of the year and for 2014.

We hope that you will continue to put your faith in us and in Oxygene, even without Embarcadero. Prism, and the Oxygene Language, always have been 100% driven by us at RemObjects, and it will keep getting better and better.

We’re looking forward to having you along for the ride as we move ahead further.

Yours,

marc hoffman
Chief Software Architect
RemObjects Software

1 response to Embarcadero Prism to Oxygene License Migration

  1. Great news, really appreciate the way Remobjects treat customers.